Frequently Asked Questions

Essentia Home sells a selectively curated selection of high-end home decor and interior necessities, from barware, glassware, sculptures, pillows, paintings, to books. We are your sole source for anything you require for your interior.

Place an order by navigating through our premium collections, including designer and Melogranblu lighting solutions, and tap "Add to Cart." For Rimadesio items, Melo lights, or custom orders like bulk purchases, tap the "Enquire Now" button or reach out to our team through email at support@essentia.in for more help.

We accept payment in the following modes: • Major credit cards (Visa, MasterCard) • Debit cards • UPI payments • Net banking All payments are made on a secure gateway for your safety.

We provide 7-day return or exchange facilities subject to the product being unworn, packed in original package, and providing an unboxing video. In case of additional information and assistance, kindly pen a mail at support@essentia.in.

We currently do not offer international shipping. However, exceptions may be made on a case-by-case basis. For any inquiries regarding international delivery, please contact our support team at support@essentia.in with the necessary details, and we will assist you accordingly.

Yes, our shipping partners provide tracking information, which will be sent to you by email and on your phone number as soon as your order is dispatched. For further assistance, you can also contact our support team at support@essentia.in, and we will help you track your order.

Delivery within India usually takes 5-7 working days for regular products. Bespoke furniture or custom pieces would take longer, depending on product complexity. Our staff will advise you of the estimated time periods at the time of ordering.

Yes, we specialize in offering customization facilities for some of our selected products, like custom furniture and Rimadesio designs. For custom pieces based on your preference, email us at support@essentia.in.

Our Rimadesio collection, exclusive Melogranblu products, and bespoke furniture are crafted to exact specifications by our skilled designers. To enquire, just click the "Enquire Now" button on the product page or contact us at support@essentia.in. We will provide expert guidance and personalized recommendations.

Yes, if you're dealing with bespoke products or customized furniture, feel free to write to us at support@essentia.in to receive notifications regarding your order status.

Get the new collection, exclusive offer, and inspiration in our design on our social media or our newsletter.

In the event of any problem, such as a faulty or incorrect product, please inform us within 48 hours of receipt at support@essentia.in.. Please make sure to share an unboxing video and photos to allow us to resolve the issue effectively.

Orders can be cancelled within 24 hours of placing the order by sending an email to support@essentia.in. Custom or made-to-order products cannot be cancelled once production begins.